Privacy Policy
Last updated: July 2026
This Privacy Policy explains how NeatDesk collects, uses, and protects your personal data. We comply with the EU General Data Protection Regulation (GDPR).
Data controller: [YOUR LEGAL BUSINESS NAME], [YOUR REGISTERED ADDRESS], support@neatdesk.shop
Data We Collect
When you place an order: name, email, phone, delivery and billing address, payment info (processed securely by Shopify Payments — we never see your full card number), order history.
When you browse: IP address, browser type, pages visited (via cookies — see Cookie section), device type.
How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your order | Contract performance |
| Order confirmation and tracking emails | Contract performance |
| Customer support | Legitimate interests |
| Legal compliance (tax, VAT) | Legal obligation |
| Marketing emails | Consent |
Data Sharing
We share data with: Shopify Inc. (e-commerce platform), CJ Dropshipping / fulfillment partners (name and address only), shipping carriers (name and address only), payment processors (Shopify Payments / Stripe). We do not sell your personal data.
Your Rights (GDPR)
As an EU resident you have the right to access, correct, delete, and port your data, and to object to marketing processing. Email support@neatdesk.shop. You may also lodge a complaint with the BfDI (Germany).
Cookies
Essential cookies (required for cart/session) are always active. Analytics cookies (Google Analytics) and marketing cookies (Meta Pixel) require your consent via the cookie banner.
Data Retention
Order data is retained for 7 years (German tax law). Marketing data can be deleted on request.